An entertaining feast of retail tales from behind the register. Social commentary, economic discussions, and true stories of retail life. If you work in retail than this blog's for you.
Friday, November 12, 2010
When I Visit Other Stores, I Turn Into A Judge
I noticed a startling characteristic about myself when I visit other stores: I turn into a judge.
I know it's hard to believe that I could become so critical of other people, but it happens every time I walk into a store. I look for customer service, willingness to help, upkeep of a store and how do the stores handle problematic situations.
Now I don't go looking for trouble, I just like to gauge my own experiences with what I experience as a customer. I've been treated like crap as a customer, so I try not to do that people who walk into my store.
I don't mind waiting in a line because I feel if I had the time to go to the store then I have time to wait in line. I don't mind price checks because it happens. My attempts at patience are limited though to rudeness.
I cannot abide a rude cashier especially when I did nothing to deserve such treatment. So to make them feel bad, I turn on the charm. Real sweet I smile and nod my head in sympathy for their woes. The icing on my sweet cake of charm is when I thank them for all their help.
You can see the guilt in their eyes and it feels good. That is how I become a judge when I go to other stores and hand out my decisions.
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